The people answering your call.
A small team by design — so your owner or resident gets to know the person handling their property.
Runs day-to-day operations across the portfolio — owner reporting, R&M decisions, and the calls that need a real answer. Based in Los Angeles.
Owns the resident experience end-to-end: leasing, move-ins, renewals, and the small stuff that adds up. The first call most tenants make.
Runs vendor coordination, work orders, and turnover work across the portfolio. The reason small problems stay small.
Handles day-to-day property operations and tenant requests across the portfolio. Keeps things moving so nothing slips through the cracks.
Manages owner statements, vendor payables, and monthly reporting. Books that actually balance, on time, every month.
All things back-office, from utility transfers to billing changes, Justine has got it all covered.